International Processes

STAR is the international mover in Northern Virginia who listens to our customers in order to fully understand their needs which is one of our greatest strengths.

  • Finding ways to resolve a concern in a constructive manner not only calms the customer but helps put the administrator’s mind at ease.
  • We make sure our customers are fully aware of what our estimates include.
  • Our business thrives on not only providing our customers with accurate estimates, but also providing the full knowledge of how their relocation will take place.
  • STAR International provides full documentation in what we call our “Welcome Letter,” which includes a personalized letter from your main point of contact at STAR; and also includes STAR International Movers full contact details, the origin agents full contact details, the destination agents full contact details, and systematic explanation of what documentation is required for their specific relocation.
  • Each piece of documentation that is required will be included in the “Welcome Letter.”
  • If you have young children, please do not hesitate to ask your coordinator for our Bernstein Bears book about moving. They will be more than happy to include one in your Welcome Letter!

International Moving – Step By Step

Inquires

Contact STAR for any inquiry you may have about an upcoming relocation. One of our knowledgeable staff members can answer any questions you may have about your relocation. We can also take down your full contact details and set up a survey for your international, domestic or local relocation.

In-Home Move Survey

Please contact STAR to set up your in-home survey in order to receive a free in-home move estimate.

STAR can be contacted from anywhere in the world. STAR will provide you with the door-to-door estimate, and Star has a global network of reliable moving agents to support our service delivery.  To request a survey, you can complete our Online Estimate Request form or, for immediate attention, call us at 1-888-444-9990.

Estimates

STAR will provide you with an estimate for the services you require. STAR can provide you with an estimate to relocate your household goods and personal effects, autos, motorcycles, boats, commodities and consumables. Our staff will fully explain to you what the estimate includes and what it does not include. If you require an estimate to be “all-inclusive”, such as making sure difficult access, crating of delicate items, full replacement valued insurance is fully outlined and included in the estimate; STAR International Movers can meet those needs for you! If there are any additional charges, STAR International Movers will not automatically include them on the invoice, but make sure they are authorized prior to sending it to the company or individual paying for the move.

Welcome Letter

Our Welcome Letters will include confirmation of pack out dates and will also request clear copies of the picture page on your passport and visa. US Customs requires a full home address and passport number for anyone exporting their goods out of the United States. Other international documentation needed will be included as well.

Export of Household Goods

  • Moving consumers are required to sign and fax back their estimate
  • Corporate administrators are required to send an email or fax letter of confirmation to STAR with the authorization to proceed and / or a Purchase Order Number.
  • Clear copy of passport and visa picture page are required
  • Home address and passport number for US Customs
  • Customer Contact Information Page
  • Insurance Application

Export of Vehicles

  • Original Title
  • Information Sheet on Vehicles with a Lien
  • Information Sheet on Exporting Vehicles out of each major port in the United States
    • New York
    • Baltimore
    • Norfolk
    • Charleston
    • Jacksonville
    • Miami
    • Tampa
    • Mobil
    • New Orleans
    • Houston / Galveston
    • Long Beach
    • Oakland
    • Tacoma
    • Seattle
  • Vehicle Export Declaration

Export of Consumables

STAR will provide an estimate to ship consumables overseas. We have extensive experience in shipping consumables to remote areas of the world. STAR International will confirm consignment details and requests confirmation from the customer and destination agent prior to sending the goods overseas. We also make sure the goods are individually wrapped in paper and the boxes are plastic wrapped to avoid any water damage due to the rainy seasons in specific countries that experience a lot of moisture.

Export of Commodities

STAR specializes in shipping commodities for corporate accounts. Any shipment worth over $2,500.00 is required to be registered with the State Department. STAR requires a Pro-Forma invoice with a full description of the items being shipped. If the shipment is worth over $2,500.00, STAR also requires the Schedule B numbers, so the products can be registered prior to exporting them. Please feel free to contact STAR any time for inquires about the shipment of commodities overseas.

STAR International Movers requires documentation on imports which will be included in the “Welcome Letter.”

Import of Household Goods

  • Relocating consumers are required to sign and fax back their estimate
  • Corporate administrators are required to send an email or fax letter of confirmation to STAR with the authorization to proceed and / or a Purchase Order Number.
  • Clear copy of passport and visa picture page are required
  • Home address and passport number for US Customs
  • Customer Contact Information Page
  • Insurance Application
  • Instructions on Completing US Customs Forms 3299
  • Supplemental Declaration
  • Power of Attorney
  • Our overseas agent will provide STAR with the Inventory and Ocean Bills of Lading for customs clearance
  • US Customs also requires an Arrival Notice that the steamship line will provide

Importation of Vehicles

  • Copy of the Original Title
  • Copy of the Ocean Bill of Lading when it was original shipped out of the United States.
  • EPA
  • DOT
  • If the vehicle was purchased overseas US Customs requires proof that the vehicle conforms to US Specs. If the vehicle does not conform it will be shipped back to the country of origin or seized by the US Government. One of our knowledgeable staff members can assist you with any questions you may have on vehicle regulations for vehicles purchased overseas.

STAR International Movers is your award winning international mover in Northern Virginia and we look forward to helping you on your international relocation.

STAR service is just a call away.
1-888-444-9990

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