Client Feedback

Client Feedback

Client Feedback

Your opinion matters to us!
This brief survey will help us assess and improve the quality of our service. Thanks for your time.

Name

Origin Service

Did the surveyor arrive on time to perform the pre-move survey?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Was the surveyor knowledgeable and did he answer your questions?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Was your coordinator communicative, competent, and helpful?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Did the packing crew start and finish in a timeley manner?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Were your goods packed and loaded carefully and professionally?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Were cartons in your shipment described and marked accurately?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Were you allowed to verify the accuracy of your packed inventory?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Destination Service

Were your belongings unloaded/unpacked carefully and professionally?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Were you allowed to check off the inventory during delivery?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Was debris removal completed the same day as the delivery?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Was the destination crew professional, helpful and courteous?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Overall Satisfaction

Were you updated on the progression of your move at all times?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Was your coordinator polite, understanding and sensitive to your needs?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Did your coordinator resolve issues and address your concerns effectively?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Finally, would you recommend our services?

Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

Comments

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